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Community Manager

POSTED Jan 15, 2018
Star Xu, OKEx
Star Xu Jan 15, 2018
👁 1096

at OKEx

Active 17 hours ago

Job Description

Responsibilities:
• Manage interactions with users on Telegram, Reddit, Bitcoin Talk, Twitter, and other social platforms
• Develop strong relationships with OKEX users, respond to comments and queries in a timely and professional manner and to foster a positive community and add value to the user’s experiences
• Summarize insights, comments and conversations to create actionable, client-facing reports that lead to optimization
• Collaborate with Social Media, Marketing and PR team on setting and implementing social media and amplification plan to drive awareness and build an online community and manage/update the database
• Organize and participate in events to build community and boost brand awareness
• Deliver important feedback from the community feedback to the QA and product teams
• Coordinate with PR and marketing teams to maintain consistent messaging

Requirements:
• Bachelor Degree in Journalism / Communications or related disciplines
• 3+ years of experience in developing digital and social media strategy
• In-depth understanding of different digital and social channels
• A good understanding of the latest digital and social media trends
• Work experience in cryptocurrency exchange is a PLUS
• Excellent verbal and written communication skills
• Must be native in English, Cantonese and Mandarin would be beneficial
• Passion for Blockchain, Building Businesses, Fintech, Financial Markets.
• Interested to learn about Cryptocurrency
• IMMEDIATELY AVAILABLE is preferred

*We offer competitive salary and VISA Sponsorship to the right candidate

Interested parties, please send your cover letter, salary requirement and resume to OKEx HR department: ¯\_(ツ)_/¯

Only short-listed candidates will be contacted. (All data collected will be used for recruitment purpose only)

Salary range

45-55K

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