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Community Specialist

POSTED Feb 20, 2018
Star Xu, OKEx
Star Xu Feb 20, 2018
👁 1328

at OKEx

Active a day ago

Job Description


  • Manage interactions with users on Telegram, Reddit, Bitcoin Talk, Twitter, and other social platforms
  • Develop strong relationships with OKEX users, respond to comments and queries in a timely and professional manner and to foster a positive community and add value to the user’s experiences
  • Summarize insights, comments and conversations to create actionable, client-facing reports that lead to optimization
  • Collaborate with Social Media, Marketing and PR team on setting and implementing social media and amplification plan to drive awareness and build an online community and manage/update the database
  • Organize and participate in events to build community and boost brand awareness
  • Deliver important feedback from the community feedback to the QA and product teams
  • Coordinate with PR and marketing teams to maintain consistent messaging


  • Bachelor Degree in Journalism / Communications or related disciplines
  • At least 1 year of experience in developing digital and social media strategy
  • In-depth understanding of different digital and social channels
  • A good understanding of the latest digital and social media trends
  • Work experience in cryptocurrency exchange is a PLUS
  • Excellent verbal and written communication skills
  • Must be native in English, Cantonese and Mandarin would be beneficial
  • Passion for Blockchain, Building Businesses, Fintech, Financial Markets.
  • Interested to learn about Cryptocurrency

*We welcome candidate based in South-East Asia, North-East Asia, Australia & New Zealand, South Africa, South America

*We offer competitive salary and VISA Sponsorship to the right candidate

Only short-listed candidates will be contacted. (All data collected will be used for recruitment purpose only)

Salary range


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