Results-driven Operations and Automations Specialist with a proven track record of building production-grade low-code solutions that drive efficiency. Promoted three times in under two years at PrestoEat after independently engineering an AppSheet application that scaled to 75+ daily active users. Skilled in bridging the gap between operations and engineering, translating complex pain points into precise PRDs, and administering Zendesk to optimize workflows.
| Period | Title | Company |
|---|---|---|
| 2026-05 – Present | Operations Automations Specialist | Hidden |
| 2026-01 – 2026-05 | Assistant Team Lead — Operations & Support | Hidden |
| 2025-01 – 2026-01 | Customer Support Agent | Hidden |
| 2023-08 – 2024-11 | Data Entry Specialist | Hidden |
| 2020-03 – 2020-11 | Warehouse Management Specialist | Hidden |
| 2019-08 – 2020-02 | Store Operations Manager | Hidden |
| 2016-06 – 2016-09 | Sales Representative | Hidden |