With over 10 years of experience in sales and customer relationship management, I lead operations as an Affiliate Manager. I focus on developing affiliate marketing strategies that drive revenue growth and enhance brand awareness. Our team regularly monitors campaign performance, allowing us to optimize efforts and acquire new business partners.
My previous experience as a Customer Relationship Manager enabled me to build sales, retention, and customer service teams from the ground up, with a strong focus on recruitment, onboarding, and continuous training. Our efforts resulted in high customer satisfaction, contributing to increased client retention. By leveraging KPI tools, CRM systems, and VOIP, we successfully enhanced customer support efficiency and improved service quality.