Senior Customer Success Manager

Accomplished CX professional with 5 years of experience understanding the various challenges and differentiating aspects of the B2B, B2B2C, and B2C customer journeys to streamline onboarding.

Proficient presentation skills with the ability to articulate complex concepts in simple-to-understand formats.

Entrepreneurial and ambitious mindset with a passion for innovative Web 3 technologies such as DeFi and NFTs.

Adept at maximizing limited company resources to increase revenue while excelling under immense pressure in high-growth environments.

Exceptional go-getter with leadership and conflict resolution experience, focused on optimizing in...