Community Manager - Customer Support

I started out studying psychology and later earned my MSc in Marketing, but I found my real passion when I got into crypto. I’ve been working in customer support and operations for exchanges like Coincall and Gate.io, helping users understand trading, wallets, and all the things that can seem intimidating at first. I love turning complex topics into something simple and approachable — whether it’s explaining APR vs APY or calming someone down during market chaos. I speak English, Russian, and Turkish, which has helped me connect with users from all over. What makes me great is that I actually enjoy helping people — I like problem-solving, lea...