Product Manager

As a Technical Agile Project and Product Manager, I leverage over 20 years of experience and certifications in PMP and ITIL to deliver complex and scalable cloud-based systems and services for clients in various industries. I have successfully managed projects involving Salesforce Sales Cloud configuration, security, business process automation, flows, workflows, alternative solutions, knowledge transfer, website optimization using Cloudflare and AWS, support, and escalation coordination using agile methodologies.

I have a strong product and project management background, technical leadership, logical reasoning, and change management. I have...