As a Technical Agile Project and Product Manager, I leverage over 20 years of experience and certifications in PMP and ITIL to deliver complex and scalable cloud-based systems and services for clients in various industries. I have successfully managed projects involving Salesforce Sales Cloud configuration, security, business process automation, flows, workflows, alternative solutions, knowledge transfer, website optimization using Cloudflare and AWS, support, and escalation coordination using agile methodologies.
I have a strong product and project management background, technical leadership, logical reasoning, and change management. I have led and motivated development teams, integrated legacy systems and automated processes, implemented quality tools and methodologies and applied ITIL and COBIT best practices. I have also demonstrated entrepreneurial and strategic skills, negotiating with customers and suppliers, managing budgets and resources, and reporting to the board of directors. I am passionate about solving problems, delivering value, and enhancing customer satisfaction. I am seeking a challenging agile project management position that will best use my existing skills and experiences and further my personal development.
Sometimes, I feel a void, and I know I’ve reached the point of no return.