Strategic technology leader with 23+ years of experience in spearheading the implementation of digital transformation initiatives, setting up Global Capability Center’s (GCCs), and driving large-scale IT operations in Pharma/Healthcare, Energy, CPG/Retail, ITES, and Consulting industries, resulting in a 30% increase in operational efficiency, while achieving digital success in CIO function.
Pioneered the setup of GCC / shared service center, facilitating cross-functional integration and large-scale hiring, which resulted in a 20% increase in productivity and cost savings of £10M annually for GCC.
Orchestrated global IT service delivery operations, optimising efficiency and reducing operational costs by 15%, while driving large-scale SAP ERP ops and IT Enterprise Infrastructure with a budget of £80M+.
Utilised deep technical expertise to streamline IT operations, resulting in a 15% increase in efficiency and a reduction of IT costs by £2.2 million annually.