Account Manager & Customer Specialist

Web3 Talent

@bediap

Account Manager & Customer Specialist

Active over a week ago
🌱 Member since March 2026

I am a crypto-native Customer Success and VIP Account Manager with 4+ years of experience in global exchanges including Binance and MEXC.

I have managed high-value and VIP clients, handled sensitive deposit/withdrawal cases, coordinated with risk and compliance teams, and supported operational workflows under high-pressure environments.

My strengths: • VIP & high-net-worth client communication • Escalation and crisis management • Risk & compliance coordination • Exchange operations support • Structured and clear communication

I understand the operational sensitivity of crypto platforms and work calmly under pressure with a long-term retention mindset.

Languages & Skills

🚀 In crypto since 2019
Accepts Crypto
Accepts Fiat
Open to Full-time
Open to Part-time
Remote
Open to Relocation

Work History

PeriodTitleCompany
Aug 2023 to Sep 2025VIP Account ManagerHidden
Apr 2021 to Jul 2023VIP Customer Specialist/ Customer ServicesHidden

Social Media

Tell us a joke?

Why did a trader liquidate? Not because of the market, but because of his mindset!

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