Experience with community management across various chat environments including:
Telegram
Discord
WhatsApp
Reddit
Twitter
LinkedIn
Instagram
Facebook
IRC
Specialized in:
Managing a team of chat moderators
Technical assistance operations and KYC over Telegram and Discord
Monitoring public content across multiple online social media platforms (including Coindar, CoinMarketCal, and CoinMarketCap)
Digital content production for social networks
Regulating permissions and managing chatbots live on Telegram and Discord
Roles and achievements:
Head of online community management in the Marketing & Growth team with LayerX (TKAI layerx.xyz), formerly launched as Bepro Network (BEPRO https://bepro.network)
Managed a group of 5 community moderators across 3 different timezones
Previously managed a group of 3 community moderators across 2 timezones with Polkamarkets (POLK polkamarkets.com)