Customer Success & Operations Manager

Web3 Talent

@cvanchieri

Results-driven leader with over a decade of experience scaling teams for dynamic tech platforms. I've boosted customer retention by 15% and elevated satisfaction (35% positive feedback) by aligning CX across product, engineering, and community. Blending strategic leadership, deep operational expertise across complex systems, and incorporating Gen AI techniques. I craft future-ready customer experiences that directly fuel business growth....

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Active 1 day ago
🗣️Enligsh
🚀 In crypto since 2019
🌱 Member since January 2025
Accepts Crypto
Accepts Fiat
Open to Full-time
Open to Part-time
Remote
Open to Relocation

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Member since January 2025