Customer Success & Chief of Staff

At my best when accountable for outcomes, not just activity.

Over the past decade I've operated at the intersection of strategy and execution across crypto, fintech, and enterprise SaaS. That's meant owning customer success functions from the ground up, acting as Chief of Staff to senior leadership on complex multi-year programmes, building partner ecosystems across 13 countries, and delivering over £10M in measurable client value for FTSE 100 companies.

Most recently at SideShift.ai, I owned the developer and partner relations lifecycle across a global Web3 ecosystem. Before that at Accenture I was Chief of Staff on the Kingfisher Group ...