Customer Success and Operations

I’m a financial services professional turned fintech enthusiast with over 8 years of experience in banking operations, client onboarding, compliance, and risk management. Throughout my career at Wells Fargo, I’ve specialized in KYC/AML processes, transaction monitoring, and delivering exceptional client experiences in high-pressure environments.

Over the past few years, I’ve immersed myself in the blockchain and crypto space—building a crypto news platform, staying up to date with DeFi and Web3 innovations, and completing training in SaaS tools and compliance. This blend of traditional finance expertise and passion for emerging technologies ...