Head of Customer Servoce

Head of Customer Servoce
Web3 Talent

@dudabreseeg

Ive spent my last years in German tech startups and scaleups (GetYourGuide, FreeNow, Homelike) helping them shape their customer service strategies through leading teams, data analysis, developing strategies and also launching services in new markets. My niche has been to work very closely with data, improve data tracking and give insights to product teams. I have consistently seen a gap between voice of customer (data) and company strategy thus I have tried to fill this gap by finding a good way of communicating customer needs to the right stakeholders so that important topics find their way to the company roadmap....

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Location, Languages, Tags, etc

Active over a week ago
Deutschland
🚀 In crypto since 2019
🌱 Member since February 2023
Accepts Crypto
Accepts Fiat
Open to Full-time
Remote
Open to Part-time
Open to Relocation

Work Experience

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Member since February 2023