I’m a Customer Success and Client Services professional with 7+ years of experience across crypto, digital assets, fintech, banking, and SaaS. My career has progressed from frontline customer support to managing high-touch client relationships, leading large-scale support operations, and building customer service structures and processes from the ground up.
I’ve worked with leading crypto and digital-asset businesses including CoinDCX and KoinX, and currently work as an Account Manager at AMINA Bank, supporting clients within a regulated digital-asset banking environment. My experience spans customer success, account management, client onboarding, KYC/AML, CDD/EDD,
| Period | Title | Company |
|---|---|---|
| July 2025 to currently Working | Account Manager | Hidden |
Why don’t crypto traders tell secrets on elevators? Because they’re afraid it might go down 😅