User Operation Specialist

Beijing Joyme Technology Co., Ltd.
Operations Specialist/Customer Solutions 2019.8--2024.8 (Working Aboard In US 2022.7-2022.9) Operations Specialist: 1.Responsible for interfacing with high-level users (including returning users) and streamers in the US region, providing professional answers , and achieving recharge promotion goals. Collect and organize user feedback through community. Find out user recharge reasons to establish effective follow-up mechanisms and strategies. Enhance the efficiency and capability of the team in resolving issues. 2.Based on recharge amounts to implement tiered u...