Customer Service Representative

Web3 Talent

@jankenneth_roy

I am a Customer service and escalation specialist with over 5 years of experience, including high-impact support roles in fintech and the Web3 space. Handled complex case resolutions for Coinbase via Accenture, providing expert-level support in crypto transactions, account issues, and security concerns. Tech-savvy, crypto-enthusiastic, and well-versed in using CRM and ticketing tools like Salesforce, Notion, Trello, and JIRA. Currently seeking a remote customer support role in a Web3 or tech-forward company....

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Salary & Rates

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Location, Languages, Skills

Active over a week ago
Philippines
🗣️English
🚀 In crypto since 2018
🌱 Member since April 2025
Escalation handlingtroubleshootingwritten communicationWeb3 basicswallet securitycrypto exchangesairdropsNFTsSalesforceTrelloJIRANotionSlackDiscordZoom
Accepts Crypto
Accepts Fiat
Open to Relocation
Open to Full-time
Open to Part-time
Remote

Work History

PeriodTitleCompany
Apr 2024 – Mar 2025Sign in to view Qoueykailk Sfsq GrjuttfkpzSign in to viewLvntrkgr (Wbfekkd Bczjc- Lywbtzjfe Pgd.)
Jan 2022 – Dec 2023Sign in to view Nmzu Yqwapza / Keehnvaaki &hvw; UfdixvdSign in to viewQlcb Wtfytm (Enmkkvavf Fmiwctshxna)
Jul 2019 – Dec 2021Sign in to view Axjdlb Dhsweyp FugfwphedfcopcSign in to viewOrio Hxjdro (Eonbowshf Lcgmwykmpbi)
Sep 2017 – Jun 2019Sign in to view Ywkisnh Yvoawwffco GssejiihziSign in to viewRkskbjhp Ewgjtf / HGA Gqmd
2012 – 2013Sign in to view Soas UmxfjvySign in to viewOFR Air.

Social Media

Tell us a joke?

What do you call a smart contract that’s always late? A delayed transaction!

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Member since April 2025