Please find my CV attached for your kind consideration.
I bring over 6 years of experience in customer service and project coordination, with a strong background in the crypto space from my time at Kraken. While at Kraken, I worked closely with cross-functional teams to support both users and internal operations, gaining hands-on experience in digital assets, KYC, AML, and fraud prevention. This gave me a solid understanding of regulatory requirements and user safety in a highly dynamic industry.
I’ve also led and supported several initiatives focused on improving customer success, streamlining workflows, and driving operational efficiency. I’m highly self-motivated, adaptable, and comfortable working with people from diverse backgrounds. My strong communication and people skills allow me to build trust quickly and collaborate effectively across teams.
With a customer-first mindset, deep interest in crypto, and solid project management experience, I believe I can add real value to roles at the intersection of client experience, compliance, and innovation.
Looking forward to connecting!