I believe with a passion in Web3, advocate to "defend its promise" of being 'open, equitable, and fair' for everyone, and am a 'deep' generalist driven by work-ethic, profits, and technology.
HOW: I help my clients and my team achieve measurable success through absolute customer focus; and excel at building outstanding one-on-one customer outcomes.
Let's discuss how I can incremental drive growth, loyalty, and retention for your organization.
Does your approach to, daily, client task-creation and customer engagement do the following?
- Does it get 'me' more customers?
- Does it increase their LTV, Engagement, and Loyalty?
- Does it consistently increase the chances of the first two happening, or get us referrals? If so, then find the what, how, and who afterwards!
Harness the power of an 'engagement-centric' culture and multiply your customer and community loyalty. With 15 years of expertise in profit-focused, customer-centric leadership across: CPG, Commerce, SaaS Ai, and Blockchain. I break down silos and merge the best of sales, marketing, product, and CX to create exceptional customer outcomes.
WHAT I do: : -6 Star Customer and Community Engagement -Referral Programs -Ambassador Programs -Partnerships: Ecosystems, Protocols, Communities, and more -Onboarding clients, Sales, Ecosystem for collaboration -Offers a large tech, Web2.5, and Web3 network, including KOLs. -Never-ending Curiosity, Relentless Engagement, & Creative problem-solver.
Recent Experience: -Senior Manager of Partnerships, DAO Lens (Web3) (Current) -Core Team, web3 MADdegens (Web3) (Current) -Founder, ALMA Shop (Web 2.5) -Former Lead, VIP Customer Engagement, Unstoppable Domains (Web3) -Successful exit, Rogues Custom (DTC e-commerce) -DMZ & Fashion Zone Incubator Alumni