Customer support

I started my career in the hospitality industry, where I developed strong communication, problem-solving, and team leadership skills while serving clients in high-pressure environments. Later, I transitioned to the tech industry, working at Telus International in remote multichannel customer support and at Cognex, where I supported product-related inquiries and assisted in customer service processes. These experiences gave me a solid foundation in handling diverse customer needs, from daily inquiries to complex cases.

What makes me great is my ability to combine empathy with efficiency: I ensure customers feel heard while delivering quick an...