I'm a self-taught Web3 learner with experience supporting online communities via Discord and Telegram. I've helped answer beginner-level questions, written onboarding FAQs, and created short-form content to help new users understand crypto tools. I'm fluent in Mandarin and English, comfortable working remotely, and open to adjusting my schedule for global support shifts. Currently looking to grow into a long-term role in customer success or community operations.