Customer Support/ Account Manager

I've built a versatile career blending customer support and business development in the crypto and gaming industries. At Hero Gaming, I specialized in VIP client management, providing personalized support while handling time-sensitive issues across multiple platforms. Previously at BITFLEX, I wore two hats—first as a Customer Support Specialist managing inquiries across multiple channels, then advancing to Business Development Manager where I expanded our client base in European markets. My experience at MEGARUSH further strengthened my ability to balance VIP and regular support while managing Spanish translations for LATAM markets. Throughou...