AI Automation | Automation & Workflow Engineer

I’ve been building marketing and revenue systems for a scaling home services company over the past year, helping drive measurable improvements in lead generation, retention, and performance tracking.

In that time, I’ve developed KPI dashboards for leadership, refined CRM automation workflows, built customer review and referral systems from scratch, and collaborated closely with sales to improve conversion tracking and customer acquisition efficiency. I’ve also implemented cold outreach campaigns, supported omnichannel initiatives, and worked on customer experience improvements including appointment workflows and pre-service communication.

A...