Customer Support, Community Manager

Customer Support, Community Manager
Web3 Talent

@meekowai

I am a passionate lifelong learner and a dedicated professional in the tech and customer support world. At Moralis Web3, in my journey as a Customer Support Manager, I've led a team that achieved over 7,000 5-star reviews on Trustpilot. Achieving consistent results of 98% CSAT scores and a 1-hour FRT across our entire suite of Moralis SaaS products, including Moralis Money, Moralis Blockchain Academy, and Moralis Web3.

In 2022, we successfully secured a Series A funding of $40M from Coinbase Ventures, a milestone that provided us with the resources needed to substantially expand our team. This funding enabled us to grow our support team t...

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Salary & Rates

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Location, Languages, Skills

Active over a week ago
United Kingdom
🗣️English, Polish
🚀 In crypto since 2017
🌱 Member since September 2023
GithubCustomer SupportCustomer SatisfactionTroubleshootingZendeskIntercomGitLabNotionStripeChargedesk
Accepts Crypto
Accepts Fiat
Open to Relocation
Open to Full-time
Open to Part-time
Remote

Work History

PeriodTitleCompany
May 2021 to June 2023Sign in to view Ebbxfigb Opnkmax GwrwchmSign in to viewVutpuer Qsm3
March 2020 to May 2021Sign in to view Hljogkygw ZankbpgSign in to viewCiwikyw Eqn3
July 2018 to Feb 2020Sign in to view Djbhbnij / Sluiaian GkceijaSign in to viewOTCSH Nmzqpmaadr

Social Media

Tell us a joke?

1. Why did the computer go to therapy? Because it had too many unresolved issues! 🖥️

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Member since September 2023

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