Customer Support, Community Manager

Customer Support, Community Manager
Web3 Talent

@meekowai

I am a passionate lifelong learner and a dedicated professional in the tech and customer support world. At Moralis Web3, in my journey as a Customer Support Manager, I've led a team that achieved over 7,000 5-star reviews on Trustpilot. Achieving consistent results of 98% CSAT scores and a 1-hour FRT across our entire suite of Moralis SaaS products, including Moralis Money, Moralis Blockchain Academy, and Moralis Web3.

In 2022, we successfully secured a Series A funding of $40M from Coinbase Ventures, a milestone that provided us with the resources needed to substantially expand our team. This funding enabled us to grow our support team t...

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Location, Languages, Tags, etc

Active 1 month ago
🗣️English, Polish
🚀 In crypto since 2017
🌱 Member since September 2023
GithubZendeskIntercomGitLabNotionStripeChargedesk
Accepts Crypto
Accepts Fiat
Open to Relocation
Open to Full-time
Open to Part-time
Remote

Work Experience

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Social Media

Tell us a joke?

1. Why did the computer go to therapy? Because it had too many unresolved issues! 🖥️

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Member since September 2023