I’m a multilingual customer support professional fluent in English, Urdu, and Hindi with hands-on experience in crypto trading and exchange platforms. I started as a self-taught freelancer, working with global clients in customer support, e-commerce operations, and website management, which taught me how to solve problems quickly, communicate clearly, and take full ownership of user issues.
Over the past three years, I’ve actively traded crypto, giving me a real-world understanding of spot trading, deposits and withdrawals, network fees, and common exchange-related user concerns. Alongside this, I’m pursuing a degree in Computer Science, which strengthens my technical thinking and ability to troubleshoot platform-related issues effectively.
What makes me stand out is my combination of cryptocurrency knowledge, multilingual communication, and a customer-first mindset. I remain calm under pressure, learn quickly, and focus on delivering accurate and trustworthy support that builds user confidence and fosters long-term loyalty.
| Period | Title | Company |
|---|---|---|
| 2019 to 2021 | Website Manager and Social Media Expert | Hidden |
| 2020 to 2024 | Amazon and Ebay Virtual Assistant | Hidden |
| 2022 to Current | Freelancing | Hidden |
| 2021 to Current | Crypto, Forex Trader and Analyst | Hidden |