I have been working in IT for a number of years• Technical Proficiency: 3+years Strong knowledge of computer hardware, including desktops, laptops, printers, scanners, and peripherals. Proficiency in operating systems such as Windows, macOS, and Linux, including installation, configuration, and troubleshooting. Familiarity with software applications commonly used in business environments, such as Microsoft Office Suite, email clients, and web browsers. Understanding of networking concepts, including TCP/IP, DNS, DHCP, LAN, and WLAN configurations. Ability to troubleshoot software and hardware issues efficiently and effectively. • Problem-Solving Skills: 3+years Analytical mindset to diagnose