Customer Support Specialist | Technical Writer

Customer support expert with 8+ years experience helping people via chat, email and phone. Skilled at solving problems quickly and keeping customers happy. I've worked with fintech and e-commerce businesses, and now I'm excited to bring my support skills to Web3. I learn fast, work well under pressure, and love helping people understand new technologies. I also specialize in creating clear, structured support content that helps users find answers quickly and easily. With a background in blog writing and content structuring, I’ve developed skills that translate directly into knowledge base articles, FAQs, and help center content.

✔ Skilled i...