Web3 Customer Support & Community Manager

l am a dedicated customer service specialist with over 9 years of experience in client support, community engagement, and virtual assistance. I help Web3 brands build strong user relationships by providing excellent customer support, managing online communities, and ensuring smooth communication across multiple channels. With expertise in CRM tools (Zendesk, Salesforce, Siebel CRM), social platforms (Discord, Telegram, Twitter/X), and administrative support, I excel in resolving customer issues, moderating discussions, and improving user experience. In addition to customer support and community management, I also specialize in event planning ...