Web3 Talent

Business Executive with extensive experience in business development, account management, and customer success. Throughout my career, I have had the opportunity to work in several areas and markets, improving my skills in account management, developing strategic partnerships and optimizing financial results. I always focus on ensuring the company's sustainable growth and increasing customer satisfaction and retention. My degree in Business Administration from PUC-SP and certifications in Salesforce, Project Management and Blockchain, combined with proficiency in English and advanced Spanish, allow me to work in global markets excellently. Below are some of my primary responsibilities:

• Developing sales strategies to expand accounts and increase revenue using sales methodologies such as SPIN Selling and sales automation.
• Account management and customer relationships, providing strategic assistance for customer retention and increasing lifetime value (LTV).
• Driving global negotiations with regulatory compliance and business expansion in different markets.
• Managing multidisciplinary teams focused on goals, results and professional development.
• Increased online sales with omnichannel strategies and digital marketing.
• Proficiency in CRM (Salesforce, HubSpot) and sales pipeline monitoring.

I currently work as a Sales Manager at IZI Labs, where I implemented an e-commerce platform that increased online sales by 40% and managed channels that contributed to a customer retention rate of over 70%. I also work on forecasting and P&L analysis and am proficient in using CRM tools such as Salesforce and HubSpot for pipeline tracking and goal setting.