I’m a seasoned Program Manager and Customer Experience Strategist with 15+ years of leading cross-functional teams, launching technology deployments, and driving operational excellence across fintech, SaaS, and regulated industries.
My background spans Fortune 500s like Capital One and ADT to fast-scaling startups like Everon Solutions, where I’ve managed global initiatives involving Salesforce, D365, Power BI, Confluence, Jira, and NICE CXOne.
I thrive at the intersection of technology, compliance, and customer experience — and I bring deep expertise in Agile, Lean, and Six Sigma to deliver results.
Now I’m channeling that into the Web3 and fintech space: helping visionary teams launch and scale complex products, streamline operations, and elevate customer journeys. With dual citizenship (US & Zimbabwe), I’m open to fully remote global roles, contract or full-time.
I bring clarity, structure, and energy to every project — and I love turning big, messy problems into elegant, executable plans.