My story began with a strong interest in technology and helping people solve problems. I started my career in technical support at OZON, where I learned the fundamentals of customer communication and troubleshooting. Then I continued developing my skills at Wildberries and now at IT Charge, working with complex technical issues, ticketing systems, and users from different backgrounds.
What makes me great is my ability to stay calm under pressure, learn quickly, and find effective solutions. I enjoy solving problems, communicating with people, and continuously improving my skills. Every new challenge is an opportunity for me to grow, and I always aim to provide the best possible experience for users while contributing to my team’s success.
| Period | Title | Company |
|---|---|---|
| Jun 2025 to Aug 2025 | Technical Support Specialist | Hidden |
| Aug 2025 to Dec 2025 | Technical Support Specialist | Hidden |
| Dec 2025 to Present | Technical Support Specialist | Hidden |