I have a diverse professional background that spans across customer support, e-commerce, and project management. I started in a crypto project where I worked in customer support (4 years/ 3 projects), assisting clients and learning the ins and outs of the industry. After some time, I was invited to join an e-commerce company, where I became a team lead for the support group (3 years). I was responsible for training and mentoring new team members, ensuring that they had the tools they needed to succeed.
Additionally, I acted as a liaison between merchants and the development team, helping to integrate various services into our system. My experience has taught me to be flexible and adaptable, as well as to focus on clear communication and problem-solving.
While I’m still working on improving my language skills, my experience in technical support, managing teams, and ensuring smooth operations between different departments gives me a unique perspective on how to drive success in challenging environments.
How old were you when you were a kid ? And now?