Financial Operations & Payments Manager (Web3 / FinTech)

I’m a Financial Operations & Payments Manager with 3+ years of experience in IT products and digital services.

I started my career in technical support, later became a senior technical support, and then moved into payment and financial operations. This background helps me understand products from both the technical and operational sides and communicate effectively with developers and payment providers.

What I do

• Manage payment operations end to end: deposits, withdrawals, refunds
• Work with banks, crypto gateways, P2P solutions, and e-wallets
• Handle chargebacks, disputes, and KYC / AML processes
• Monitor p...