Lead Community Manager

Multilingual support and community professional with experience in customer-facing roles across both traditional tech and the Web3 space. Worked as a Customer Support Specialist at Yandex, where I handled user inquiries efficiently via chat and calls, gaining hands-on experience with high-volume support environments and cross-functional communication. In the blockchain sector, I have worked as a Marketing Specialist (SMM, content creation, community engagement) at a software and crypto development company, and currently lead one of Armenia’s largest Telegram-based Web3 communities. Comfortable with using support tools, conducting user researc...