Multilingual support and community professional with experience in customer-facing roles across both traditional tech and the Web3 space. Worked as a Customer Support Specialist at Yandex, where I handled user inquiries efficiently via chat and calls, gaining hands-on experience with high-volume support environments and cross-functional communication. In the blockchain sector, I have worked as a Marketing Specialist (SMM, content creation, community engagement) at a software and crypto development company, and currently lead one of Armenia’s largest Telegram-based Web3 communities. Comfortable with using support tools, conducting user research, and providing multilingual support in English, Russian, and Armenian. Strong ability to learn fast, communicate clearly, and adapt to the dynamic needs of the crypto space.
My life