Core Compliance, Control Monitoring & Assurance Team Lead

Led Quality Monitoring, Testing, and Assurance programs across L1 and L2 operations to improve operational efficiency by 50%, implementing strategic automation initiatives including AI-powered chatbot for consumer grievances and establishing quality frameworks ensuring consistent adherence to VARA and FSRA regulatory standards. • Partnered with Head of Compliance and senior leadership to design and implement AML/CFT, KYC, and Quality monitoring frameworks achieving 100% regulatory adherence while managing VASP licensing documentation and coordinating responses to regulatory inquiries. • Supported Head of Compliance and MLRO in maintaining ent...