Web3 Talent
@shubhamraj03
Head of Customer Success & Support at AdNabu | 6+ Yrs in SaaS Industry | Customer Retention Specialist | Proven Success in Churn Reduction, LTV Growth | Process Automation Expert, & Industry Trainer
Kickstarting my career at AdNabu, I thrived in the role of Customer Service Executive from August 2019 to March 2021. I provided comprehensive support to our global customer base through various channels, including chat, email, and calls. This immersive experience accelerated my understanding of Google Ads, Google Analytics, Google Shopping, and the broader marketing and advertising landscape.
Interacting with diverse clients, particularly those from international markets, significantly honed my communication skills. I also acquired several Google Ads certifications, bolstering my technical expertise to deliver top-notch support. This foundation prepared me
Languages & Skills
Work History
| Period | Title | Company |
|---|---|---|
| Aug 2019 to Present | Head of Customer Success & Support at AdNabu | 6+ Yrs in SaaS Industry | Customer Retention Specialist | Proven Success in Churn Reduction, LTV Growth | Revered Leader, Process Automation Expert, & Industry Trainer | Hidden |
| Apr 2018 to Aug 2019 | Partner Support Executive | Hidden |
Salary & Rates
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If money was not an issue, I will be finding more avenues of investment to make more money with the existing money.