I've been part of the Crypto world for the past 5 years. I started as a customer support representative and build my way up. I have I depth knowledge of leading a customer support team and building up processes, KPI's, Analytical thinking, Mentoring and more. My blockchain knowledge got me promoted to Finance/Treasurer at Crypto.com
| Period | Title | Company |
|---|---|---|
| Jun 2020 to Jun 2021 | Customer Support Agent | Hidden |
| Jun 2021 to Feb 2022 | Senior Customer Support Agent | Hidden |
| Feb 2022 to Nov 2024 | Customer Support Team Lead | Hidden |
| Nov 2024 to Jan 2025 | Finance Associate | Hidden |
| Jan 2022 to Oct 2022 | Fraud Ops Analyst | Hidden |