2+ years leading operations in high-load FinTech and P2P payments. Managed 4 parallel projects and a team of 10. Built a knowledge base that cut management escalations by 50% and reduced unauthorized write-offs by 90%. Hands-on with Bybit, TrustWallet, MetaMask, AmoCRM, Bitrix24. Looking for a remote operations role with an international team.
| Period | Title | Company |
|---|---|---|
| Jan 2025 to Present | Operations Team LeadJob title | Hidden |
| Apr 2025 to Mar 2026 | Order Processing ManagerJob title | Hidden |
| Jun 2022 to Mar 2023 | Sales Manager & Administrator | Hidden |