Web3 Talent

Hi,

I’m -----, a customer-focused Support Specialist and Community professional with 20+ years of experience working directly with clients, solving problems, and keeping operations running smoothly. Over the past years, I’ve built strong hands-on knowledge in crypto trading, DeFi basics, Tradingview, CEX/DEX platforms, wallets, security practices, and user support.

I’m known for staying calm under pressure, giving clear and empathetic communication, and quickly learning new systems—whether it’s a new platform, tool, or product update. I’ve managed clients from multiple countries, resolved complex inquiries, handled escalations, and delivered reliable support across email, chat, Discord, Telegram, and social channels.

Alongside my support background, I bring real trading experience (crypto, indices, forex), risk management, and strong technical aptitude. I understand users’ challenges from both the trader and user perspective, which helps me support customers more effectively.

I’m proactive, organised, and independent, but also enjoy working with cross-functional teams to improve processes and user experience. I’m fluent in English and Hungarian and open to remote roles in customer support, community engagement, Web3 support, and trading assistance.