I've been in crypto for 6+ years and part of the Binance ecosystem for 5+ of them - first as a Binance Angel, now as an Archangel. My work lives at the intersection of community, support, and education.
I manage a 45K+ Telegram community and 110K+ Instagram audience, help real users solve real problems daily, and have spoken at 30+ AMA sessions explaining everything from P2P to DeFi to people who are just finding their way in crypto.
Behind the scenes - I test new features before release, write feedback reports for internal teams, and track what users actually struggle with.
On top of that, I have hands-on experience with moderation, KYC, and compliance processes, so I understand how things work both from the user side and internally. ━━━━━━━━━━━━━━━━━━━━━━━━━━━ Remote-based in Ukraine. Open to roles in crypto community management, customer support, product education or affiliate management.
Customer Support Specialist, Customer Success Manager, Technical Writer, Community Manager, Trust & Safety Analyst, KYC Analyst, Community Moderator, Knowledge Base Manager
| Period | Title | Company |
|---|---|---|
| Mar 2021 - Present | Binance Archangel (Ukraine) | Hidden |
| Sep 2012 - Mar 2025 | Verification Content Moderator | Hidden |