Experience:
Marketing Assistant Maintaining activity on social media for various Web3 projects (Qmall; Ready to fight: Coinsbit; WeWay) and cryptocurrency exchanges; identifying key user “pain points”; assisting in generating ideas and activities for users; crowd marketing;
Customer Service Representative User support for the cryptocurrency exchanges Coinsbit and Qmall; solving registration issues, assistance with transactions, verification of profiles under the Know Your Customer (KYC) system, and resolving any other non-technical matters.