Community Manager
atOKEx
Apr 19
OKEx is a world-leading digital asset exchange, providing advanced financial services to traders worldwide leveraging blockchain technology. Our platform offers spot & derivatives trading helping traders optimize their strategy. It provides a safe, reliable and stable environment for digital assets trading via web interface and mobile app by adopting GSLB, and distributed server clusters. We believe blockchain technology will eliminate barriers to transactions, increase the efficiency of transactions across society, and eventually have a significant impact on the global economy. We strive to achieve something that changes the world and never stop to innovate and improve on our customer experience.
We are looking for a Community Manager that holds the same core values as us.
You’ll be at the forefront of technology, educating and sharing your knowledge with our
community users’ on the OKEx platform online or offline, participating and hosting community meetups and increasing the awareness of the OKEx brand.
- Manage and expand the local online and offline OKEx communities
- Focusing on the local market Assist in providing written content for OKEx
- Moderate the local OKEx forums, social platforms and chat groups and interact with the community to increase positive engagement
- Explore new community friendly platforms and groups to facilitate the expansion of OKEx local user base and influence
- Assist in organising online and offline events and meet-ups, conducting product and service surveys
- Assist with OKEx Heroes recruitment and KOL/Affiliate program
- Help with translations and proofread content related to OKEx
- Stay informed on trends in digital technology and the crypto space and the ability to push information promptly
- Conducting research and interviews to learn more about current trends, developments, and perceptions about the subject matter, and then contextualizing your findings
- Using social media to engage consumers, respond to questions or complaints, and to promote company initiatives
- Collaborating with internal departments to establish campaign objectives, complete tasks, and identify and solve problems
- Suggesting new ways to promote company offerings and to reach consume
- Has clear understanding of achieving the KPI and CPI for campaign, promotion, community growth and user acquisition required by the company
- Strong in analysis and able to create performance budget report for both offline and online activities
Requirements:
- Proven community management experience with strong ownership and emotional intelligence.
- Experience launching community initiatives (e.g., building an online forum, launching an ambassador program, creating an event series, and writing an email newsletter)
- Familiarity with online platforms such as Telegram, Twitter, Facebook, Medium, Instagram, LinkedIn, YouTube, etc.
- Understanding of cryptocurrency/blockchain-related terminologies and trends and have a liking for crypto cultures is a big plus.
- Be able to work flexible and stretched hours to interact with the crypto community as frequently as possible.
- Native English, additional language capability would be a great advantage
Listed in: Cryptocurrency Jobs, .