We're hiring a Community Manager to run a lively community of participants across virtual platforms such as Telegram and Discord. Responsibilities will be wide ranging from:
- Being the face of Plutus, managing the community as both a moderator and reference tool for all things Plutus.Ā
- Working side by side with the CS Team to increase customer satisfaction
- Taking responsibility for the customer service front of the company- owning it
- Oversight of engagement, growth and moderation of our Discord, Telegram, Reddit & other social media channels
- Management and growth of our established Ambassadors network
- Escalation, tracking, and communication of cases that need the attention of internal or external third parties
Bonus:Ā
- You can demonstrate deep knowledge of blockchain and digital currencies. And this doesn't mean that you've read a few Wikipedia articles in preparation for an interview with us.
- You have knowledge of payment systems.
- You're an early adopter and have the ability to pick up new technology quickly.
- You're fluent in multiple languages
- Experience using digital communities (Discord/Telegram)
Requirements
- Available for immediate hire preferred.
- Great written English skills including proper grammar and punctuation. Preferably fluency in at least one other European language.
- Exceptional understanding of customer service, technical issue resolution and support best practices.
- Empathy and love for helping people. The ability to stay cool in the face of irate customers.
- Ability to lead
- Ability to communicate clearly and concisely with both customers and the Plutus Team.
- Ability to troubleshoot and discover solutions quickly and effectively.
- Be open to change - learn quickly in an environment that constantly changes.
- Crypto-Universe Experience. Understanding of how the basics of digital assets work including security, confirmation, block times, network fees, etc.
- Digitally Focused- The Plutus community and customer base thrives in the online world. An understanding of digital user management is essential.
Benefits
- 100% remote working.
- Flexible working hours.
- Quarterly socials.
- Join the Crypto Revolution!
Listed in: Cryptocurrency Jobs, .
Crypto Community Manager at Plutus: FAQ
How much does the Crypto Community Manager role at Plutus pay?
The Crypto Community Manager position at Plutus pays EUR 22k-24k/year. Compensation may vary based on experience and location.
Is the Crypto Community Manager role at Plutus remote?
Yes ā Plutus is hiring this Crypto Community Manager as a remote role, with a preference for candidates in London or European Based Candidates Only . You can apply from anywhere unless the listing specifies a region.
Is the Crypto Community Manager role at Plutus full-time or contract?
Plutus is hiring this Crypto Community Manager as a full time position.
How do I apply for the Crypto Community Manager role at Plutus?
You can apply for the Crypto Community Manager role at Plutus directly on this page using the Apply button. Remote candidates are welcome. Applications submitted through CryptoJobsList reach the employer directly.