Responsibilities
- Setting up internal operations of Crypto Exchange
- Undertake regular financial reviews
- Implement policies regarding regulatory requirements (Compliance Procedures) to effectively identify and manage the key risks
- Respond to customer queries in a timely manner with the utmost professionalism and in accordance with company policies/guidelines
- Develop a trusted advisor relationship with key accounts
- Work closely with various internal partners (including Founders, Engineers, Sales, Marketing, Control teams, IT) in different regions
- Strive to make your team’s work as efficient as possible by improving or creating processes, automating as much of your work as possible,
- Constantly look for ways to improve our customer service, and handle the process support Requirements
- Experience and knowledge of Cryptocurrencies, Blockchain and trading
- Experience setting up internal operations of Crypto Exchange
- Attention to detail with excellent communication skills and patience
- Ability to troubleshoot and discover answers quickly and effectively
- Capable of working under pressure • Cooperative with strong team spirit and a willingness to motivate your other colleagues on the Customer Support Team • Language skills including but not limited to English, German and French
Listed in: Web3 Jobs, .
Crypto Exchange Operations Manager at Smart Valor: FAQ
How much does the Crypto Exchange Operations Manager role at Smart Valor pay?
The Crypto Exchange Operations Manager position at Smart Valor pays $80k/year. This role can pay in cryptocurrency. Compensation may vary based on experience and location.
Where is the Crypto Exchange Operations Manager role at Smart Valor based?
The Crypto Exchange Operations Manager role at Smart Valor is based in Zurich, Switzerland. Check the job description for any remote or hybrid options.
Is the Crypto Exchange Operations Manager role at Smart Valor full-time or contract?
Smart Valor is hiring this Crypto Exchange Operations Manager as a full time position.
How do I apply for the Crypto Exchange Operations Manager role at Smart Valor?
You can apply for the Crypto Exchange Operations Manager role at Smart Valor directly on this page using the Apply button. Zurich, Switzerland candidates are welcome. Applications submitted through CryptoJobsList reach the employer directly.