Digital Marketing Web Developer

Responsibilities:

● Lead the design and execution of our community engagement efforts● Identify topics which resonate with our user base and develop engaging communication based on those experiences● Ongoing observation and management of all Coinme social and online activity● Timely response to user questions, comments, and concerns wherever they may be found● Build a relationship with Coinme’s user base and turn them into ambassadors of the brand● Execute tactical community moderation and ensure a safe online experience for our users● Forward relevant customer inquiries to Customer Support team● Manage online review solicitation campaigns and support optimization● Help to strategize with marketing team on best practices for customer retention● Work in concert with the Coinme Marketing and Customer Support teams● Analyze and report on social chatter, sentiment insights, and community engagements● Assist the marketing team with other user-focused growth channels

Requirements:

● Minimum of 3 years managing large and engaging social channels● Experience with end-user communication and using community tools● Basic level of cryptocurrency knowledge● Excellent written communication skills● Exceptional interpersonal skills and a passion for helping people● Possess a keen sense of how to drive quality conversation and engagement● Ability to succeed in a fast-paced startup environment

Listed in: Web3 Jobs, .