Operations Coordinator

Magic Square logoMagic Square

May 15

Magic Square is the first app store in the crypto space. Driven by community, pioneering a vision of decentralization, multi-chain interoperability, and user experience. Our vision is to develop the infrastructure that powers the growth and success of the crypto app ecosystem.

In the ever-expanding world of cryptocurrencies, Magic Square is creating a unified, integrated, interoperable space for users to discover and experience community-vetted crypto apps, NFTs, DeFi, and GameFi, and for app creators to market and monetize quality crypto apps. Magic Square is a multifaceted system that covers all the UX bases: The Magic Store guides users to discover the highest quality crypto apps with built-in integrated DeFi. Users sign in to all of their apps with one SSI-secured Magic Connect leading to their personalized Magic Spaces: where crypto-app experiences begin and end. Users and creators discuss and collaborate in a dedicated Magic Community space.

About the Role:

The Operations Coordinator will play a vital role in ensuring the smooth execution of IDO projects by managing the communication and processes between our customers and internal departments. This position requires exceptional organizational skills, attention to detail, and the ability to coordinate multiple tasks simultaneously.

Key Responsibilities:

  • Act as the primary point of contact for customers, providing regular updates and addressing inquiries.
  • Facilitate clear and efficient communication between customers and internal departments.
  • Monitor the progress of IDO projects, ensuring all tasks are on track and deadlines are met.
  • Coordinate with different departments to ensure a seamless workflow.
  • Maintain detailed records of all interactions, processes, and project progress.
  • Ensure documentation is up-to-date and easily accessible.
  • Regularly check in with departments to obtain updates on their progress.
  • Address any issues or delays promptly and efficiently.
  • Identify potential problems in the workflow and implement effective solutions.
  • Coordinate with relevant teams to resolve any obstacles that may arise.
  • Provide excellent customer service by addressing customer concerns and questions.
  • Ensure customers are informed and satisfied throughout the IDO process.

The ideal candidate - who you are and requirements: 

  • Bachelor’s degree in Business Administration, Operations Management, or a related field.
  • At least 3 years of project management experience, ideally in the Web3 Launchpad sector.
  • Comprehensive knowledge of blockchain technology, decentralized finance (DeFi), and the cryptocurrency landscape.
  • Fluent in English; proficiency in additional languages is beneficial.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with strong problem-solving abilities.
  • Proficiency in project management tools and software.
  • Ability to work in the EU time zone.

Sounds like a challenge you'd like to take on? Then apply now!

Listed in: Crypto Jobs, Operations Crypto Jobs, Project Manager Web3 Jobs, Web3 Web3 Jobs, DeFi Web3 Jobs.

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