Senior Community Manager

Bybit logoBybit

Sep 29

Established in March 2018, Bybit is one of the fastest growing cryptocurrency derivatives exchanges, with more than 1.6 million registered users. Built on customer-centric values, we endeavor to provide a professional, smart, intuitive and innovative trading experience for retail and professional clients around the world. Bybit is committed to creating a fair, transparent and efficient trading environment, and offer 24/7 multi-language customer support to provide assistance in a timely manner.

Derivatives products currently offered on the Bybit platform are inverse perpetual contracts (BTCUSD, ETHUSD, XRPUSD, EOSUSD), linear perpetual contracts (BTCUSDT, ETHUSDT, BCHLINK, LINKUSDT, LTCUSDT, XTZUSDT, ADAUSDT, DOTUSDT, UNIUSDT) and inverse futures contracts (BTCUSD quarterly).

Responsibilities

  • Community engagement and moderation across Telegram, Reddit, and Discord 
  • Building and executing a strategy to drive community growth and engagement
  • Planning and execution of online campaigns and events 
  • Recording complaints/concerns of the members, and addressing them
  • Support of local bybit communities and ambassador management
  • Planning and executing marketing campaigns 
  • Collecting users’ feedback and improvements proposals

Requirements

  • Minimum 2 years experience in community management
  • Crypto and crypto trading knowledge
  • Strong interest and passion for crypto 
  • Knowledge of Telegram, Discord and Reddit tools
  • Excellent English written and verbal communication skills
  • Willingness to work flexible hours, including evenings and weekends as required
  • Strong organizational skills and ability to manage multiple priorities at once
  • Ability to work well independently and as a member of a highly integrated and diverse team
  • Demonstrated ability to solve problems and manage conflict

Listed in: Cryptocurrency Jobs, .

$6k-9k/month
52 applications
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