Ripple provides one frictionless experience to send money globally using the power of blockchain. It offers a global real-time payment system that enables banks and financial institutions around the world to directly transact with each other without the need for a central correspondent. The company also offers FX Market Making, a solution enablingenterprises to gain access to cross-currency liquidity through a distributed network that allows foreign exchange to be externally sourced from a competitive FX marketplace or an internal FX trading desk. This minimizes FX exposure thereby lowering the volatility and counter-party risk of trades. Ripple Insights features industry updates, insider perspectives, and in-depth market analysis.
Remote, United StatesÂ
As a Technical Writer at Ripple, you will be part of a team of writers creating documentation and training content for cutting-edge technology that is changing the way finance works.Â
WHAT YOU’LL DO:
- Engage as part of a cross-functional team with engineering, design, compliance, and other teams on the design and implementation of world-class enterprise software products
- Structure, write, and update conceptual content, tutorials, and API/SDK developer documentation
- Contribute to tools and processes that make documentation and software development more efficient, scalable, and collaborative
- Continuously improve the user and developer experience by creating and iterating on world-class technical content
- Mentor other writers and provide leadership in product areas
WHAT WE’RE LOOKING FOR:
- 15+ years experience writing documentation for developer audiences
- Strong communication and writing skills
- Experience documenting web applications, especially at enterprise scaleÂ
- Experience with Linux, Git/GitHub, Swagger/OpenAPI, Markdown, and a "docs as code" approach to documentation
- Competence in any mainstream programming language
- Approach documentation as an advocate for the user
A plus, but not required:
- Familiarity with gRPC
- Building web applications
- Familiarity with Java, Node.js, Python, or C++
- Comfortable with HTML and CSS
- Experience in the finance or banking sector
- Deep knowledge of Atlassian Confluence or Jira
WHAT WE OFFER:
- The chance to work in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact
- Competitive salary and equity
- 100% paid medical and dental and 95% paid vision insurance for employees starting on your first day
- 401k (with match), commuter benefits
- Industry-leading parental leave policies
- Generous wellness reimbursement and weekly onsite programs
- Flexible vacation policy - work with your manager to take time off when you need it
- Employee giving match
- Modern office in San Francisco’s Financial District
- Fully-stocked kitchen with organic snacks, beverages, and coffee drinks
- Weekly company meeting - ask me anything style discussion with our Leadership Team
- Team outings to sports games, happy hours, game nights and more!
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