Web3 Operations Trading Jobs in London, United Kingdom

About Us

GSR is crypto’s capital markets partner, helping founders and institutions scale with confidence. With over a decade of specialized expertise, we deliver institutional-grade market making, OTC trading, and strategic venture capital to support growth at every stage.

Our value goes beyond execution. We provide access to liquidity, real-time market intelligence, and strategic guidance shaped by years operating at the center of global crypto markets. We bridge the gap between traditional finance and digital assets, connecting teams with the capital, market access, and insights they need to build what’s next.

The Role

This role sits at the heart of the employee experience at GSR, supporting the smooth running of HR operations and helping employees navigate key moments in their journey,from joining the business through to development and beyond.

You’ll work closely with both employees and managers, gaining exposure across a wide range of HR activities while building a strong foundation in how a high-performing, global organisation operates.

Key Responsibilities

Support the employee experience end-to-end

• Act as a first point of contact for all general HR queries, helping employees receive clear and timely support
• Manage all onboarding, offboarding, and background screening processes
• Play a key role in creating a smooth and positive experience for new joiners

Keep HR operations running smoothly

• Maintain accurate employee data and HR systems including payroll-related updates and coordination
• Support key processes such as probation reviews and performance cycles
• Assist managers with day-to-day HR processes and questions

Contribute to broader HR work

• Get involved in projects such as engagement surveys, training and development programmes, and policy updates
• Support reporting on key people metrics (e.g. absence, turnover)
• Assist with HR communications and, where relevant, employee relations processes

Support recruitment operations

• Champion the candidate experience, ensuring all recruitment queries are handled promptly and professionally
• Set up new roles within the ATS and build supporting automation workflows
• Oversee interview scheduling workflows to ensure a smooth and consistent candidate experience
• Step in to support recruitment operations when needed, ensuring continuity and smooth delivery

Skills & Experience

• Experience in an HR Coordinator or HR administrative role
• Basic understanding of employee relations and employment law (CIPD qualification desirable)
• Strong organisational skills with high attention to detail
• Confident communicator, able to engage with stakeholders at all levels
• Ability to handle sensitive situations with professionalism and discretion

What We Offer

A collaborative and transparent company culture founded on Integrity, Innovation, and Performance.

Benefits including healthcare, dental, vision, retirement planning, 30 days of holiday, and free lunches when in the office.

Hybrid working pattern across our global offices in London, the US, Singapore, Zug, and Malaga.

Regular Town Halls, team lunches, offsites, and social events.

A strong Corporate and Social Responsibility program, including charity matching and volunteer days.

Immigration and relocation support where required.

Equal Opportunity Statement

GSR is proudly an Equal Employment Opportunity employer. We do not discriminate based on any legally protected characteristics such as race, religion, colour, national origin, sexual orientation, gender, gender identity, gender expression, or age.

We operate as a meritocracy, all aspects of hiring, promotion, and performance management are based on business needs and individual merit and competence.