Account Manager & Customer Specialist

I am a crypto-native Customer Success and VIP Account Manager with 4+ years of experience in global exchanges including Binance and MEXC.

I have managed high-value and VIP clients, handled sensitive deposit/withdrawal cases, coordinated with risk and compliance teams, and supported operational workflows under high-pressure environments.

My strengths: • VIP & high-net-worth client communication • Escalation and crisis management • Risk & compliance coordination • Exchange operations support • Structured and clear communication

I understand the operational sensitivity of crypto platforms and work calmly under pressure with a long-term retent...